Ralph Garcia
Objective: To obtain a developmental position that will educate, challenge and provide growth while utilizing organizational skills, technical background and the ability to work well with people.
Experience
E-mail Creative Specialist
Provided approval for client-supplied HTML and image creatives to ensure compatibility across a wide array of email platforms in an efficient, high-volume setting, ensuring content was in accordance to applicable laws. Produced engaging and responsive HTML creatives via template or image conversion for local, regional and national deployment with client approval. Educated clients on proper coding practices and employed troubleshooting methods to amend errors in client-supplied creatives.
IT Temp
Assisted in the creation and deployment of blast e-mails to inform members, increase revenue and strategically broaden influence. Aided in the development of bookstore pages in an online marketplace. Scheduled and managed posts on various networking sites in an effort to maintain a social media presence.
Legal Assistant
Sustained client relations regarding foreclosure inquiries while maintaining confidentiality with respect to client requests. Responsibly carried out the process of title report intake, assistance in title verification and the preparation of title summaries. Submitted verified appointments and other legal documents for electronic recording in accordance to Kansas state law.
Server
Managed guest relations and answered questions about menu and beverage items. Employed sales techniques and provided culinary and industry education to peers and guests. Ensured compliance with regulations regarding company wide services and accommodations. Educated new employees and provided insight into the workplace to create a comfortable environment. Served alcohol in accordance to Kansas state law.
Service Technician
Brokered, sustained and oversaw several accounts daily from across the country while managing a leadership role within the company. Maintained intricate equipment and ensured their working order and prompt return. Hired and educated new employees, instilling knowledge in compliance with company policy while maintaining a positive and supportive workplace atmosphere.
Education
Centriq Training
University of Kansas
Shawnee Mission Northwest Highschool
Skills
- Versatility – Ability to be a team player/relate to others as well as work independently
- Adaptability – Being flexible in completing a given task
- Investigative - Knowing where and how to find information
- Brainstorming – Formulating ideas and listening to others in an effort to get to a common goal.
- Responsive Web Design & App Development
- Testing & Debugging
- Cross Functional Teams
- Kanban, Agile Development & Scrum